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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Hourly rates are relatively competitive, even if men make $10/hour more than women for the same job. My teammates were some of the most brilliant, resilient, creative and collaborative partners I could have asked for; they shine in spite of awful management. I truly can’t think of a positive without a negative caveat. We’ll get to that below.

Cons

PenFed is the most toxic, traumatizing place I have worked in my career. “Leadership” is a small group of like-minded men who arbitrarily move the goalposts of success to make themselves look good, pinch pennies or both. Your good work will be overshadowed by some VPs conviction that a word in a presentation is wrong, or it doesn’t “look like” what competitors are doing; that can be enough to have you personally degraded in a group setting. It’s beyond inappropriate. IF YOU ARE HIRED AS A CONTRACTOR WITH ANY DANGLING HOPE OF CONVERTING TO FULL TIME THEY ARE LYING TO YOU. They will push you to work long hours and lie about it in the interest of being a “team player.” It’s exploitative and illegal. You won’t be treated like a human being.

1.0
Aug 23, 2024

Management is a joke

Recommend
CEO approval
Business Outlook

Pros

pay is decent and they offer remote

Cons

No development. Team Leads do absolutely nothing but send memes in one of the 7 chats you are put in. They threaten to make you work in office daily. Quality calls change monthly . Raised suck. If you are in customer service every other department treats you like trash but management does nothing to help.

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PENFED Credit Union Response
1y
We appreciate your transparency. Thank you for taking the time to leave a detailed comment.
Viewing 130 - 132 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.