PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, overtime opportunities, training

Cons

Work life balance. Workload can be excessive

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PENNYMAC Response
1d
Thank you so much for taking the time to share your experience with us. It is incredibly rewarding to hear that you felt supported by our culture, found deep value in our training programs, and appreciated the overtime opportunities available to the team. Building a collaborative, uplifting workplace atmosphere is so important to us, and we are incredibly glad that was a real part of your journey here in Tampa. We also hear you loud and clear on your feedback regarding work-life balance and the demands of an intensive workload. In our fast-paced industry, meeting high volume demands can certainly feel excessive and challenging at times. We take the well-being of our team members very seriously, and we are continuously evaluating our internal workflows to find the right balance—ensuring our staff feels supported and balanced while we maintain high standards of service for our clients. We are deeply grateful for the hard work and dedication you poured into your role as a Home Loan Specialist during your time with us. Thank you for being a meaningful part of our community, and we sincerely wish you nothing but the absolute best in your next chapter!
5.0
Apr 11, 2019

Loan Officer at PennyMac

Recommend
CEO approval
Business Outlook

Pros

Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

Cons

Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

As a current employee I am appalled but not surprised by the influx of positive reviews posted on here. It should raise a red flag to anyone considering joining this company that the majority of reviews posted before November 2017 are negative and somehow everyone started talking about how much they love this place in November. Huh either this is a HR tactic to purposefully raise the overall score or this is one hell of a coincidence.

Cons

Too many old folks should retire already yet they’re taking up spots and making it impossible for younger and more talented people to advance and make real contributions.

Viewing 1 - 3 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.