Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 118 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 104 reviews)); "Company offers good benefits and Penny pantry is great." ((in 60 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 109 reviews)); "Virtually no work life balance" ((in 49 reviews)); "No training and lack of assistance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 26, 2026

rotational analyst

Product analyst

Recommend

CEO approval

Business Outlook

Pros

good people good location easy work

Cons

horrible work environment 5 days onsite bad management

PENNYMAC Response

3mo

We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

4.0

Jan 22, 2026

Nice Entry Level

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Get experience with mortgage industry

Cons

Not good for well experienced people

PENNYMAC Response

5mo

Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

3.0

Jan 21, 2026

Decent starter company

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Valuable first time experience Friendly office culture good benefits 401k matching health insurance

Cons

Pay is lower than average They promise raises but you will likely never see one any time soon Don't expect management to listen to your concerns and act upon them

PENNYMAC Response

5mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We understand your concern about the lack of raises and how it might impact you. We want to assure you that we value our employees and their hard work. While raises aren't always available, we are open to feedback and continually exploring ways to improve our employees' overall compensation package. We believe in creating fair and rewarding opportunities for our staff as they grow with us. We are committed to promoting a culture of learning and development where employees can evolve and advance their careers. Once again, we appreciate your sincere feedback and willingness to share your thoughts. Your review helps us identify areas where we can improve and ensure that we continue to provide a positive and supportive work environment for our employees. Should you have any further suggestions or concerns, please don't hesitate to reach out. We value your contribution as part of our team.

Viewing 28 - 30 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Property Preservation Associate II

Product Analyst III (AI Context Designer)

MFD Senior Underwriter- Non QM

PENNYMAC

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rotational analyst

Nice Entry Level

Decent starter company

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