Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 111 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 106 reviews)); "There are good benefits when it comes to medical and 401k" ((in 57 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Currently have the option to work from home" ((in 41 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 101 reviews)); "No training and lack of assistance" ((in 49 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 24 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 19, 2025

Micromanagement

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Free parking and functioning equipment provided.

Cons

Dingy workspace. No managerial support. High expectations within a failing market.

PENNYMAC Response

8mo

We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com

5.0

Sep 17, 2025

great place to work at and grow

Sr. application developer

Recommend

CEO approval

Business Outlook

Pros

great work culture and great people to work with

Cons

none that I can think of

PENNYMAC Response

8mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

4.0

Sep 15, 2025

Good work life balance

Manager

Recommend

CEO approval

Business Outlook

Pros

Good company culture and work life balance

Cons

Promotion and raise structure lacking

PENNYMAC Response

8mo

We're delighted to hear that you enjoyed working with our team at Pennymac. We strive to create an environment that fosters growth, collaboration, and transparency. It's heartening to know that you enjoyed your work. We understand the concerns you expressed regarding promotional opportunities. At Pennymac, we value all our employees and aim to provide them with growth opportunities. While we acknowledge the limitations that some roles may have, we're constantly striving to improve and enhance our employee development programs. Thank you for your willingness to learn and grow with us. We appreciate your contribution to our team and wish you all the best in your future endeavors.

Viewing 46 - 48 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Mortgage Trading Analyst

Senior Administrative Support Assistant

PENNYMAC

PENNYMAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Micromanagement

great place to work at and grow

Good work life balance

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