PENNYMAC reviews

3.0

46% would recommend to a friend

(1,562 total reviews)
avatar

David Spector

52% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Apr 13, 2019

Where to start...

Recommend
CEO approval
Business Outlook

Pros

Hard to say... you'll make 6 figures... really the only pro, if you aren't making that much already.

Cons

Micro managed, horrible work culture, outdated systems, poorly trained customer service staff, everyone is unhappy. They slam you with horrible leads, increase margins, and expect you hit high levels of conversion. If you don't, you're written up or canned. Every day it's like there is one new responsibility added to the LOs plate. It's a joke. This company can be so much more, but upper managment is too egotistic and don't value the feedback from their frontline emloyees. No HMO, ok PPO, very little time off/accrual.

5.0
Apr 11, 2019

Loan Officer at PennyMac

Recommend
CEO approval
Business Outlook

Pros

Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

Cons

Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

Viewing 1288 - 1290 of 1,562 Reviews

Glassdoor has 1,678 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.