Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PENNYMAC

      Engaged Employer

      PENNYMAC reviews

      3.0

      46% would recommend to a friend

      (1,560 total reviews)
      avatar

      David Spector

      52% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Jul 29, 2024

      Overall good company

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and management are great. Good culture and room for growth.

      Cons

      Pay is ok for what you do.

      avatar
      PENNYMAC Response
      1y
      Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. We understand meeting strict SLA's can be a challenging aspect of the job. The mortgage industry is not only highly competitive, but it is also strictly regulated and often Pennymac's high standards are required to provide a superior level of support to our customers as well as remain compliant. However, your feedback is critical to our success and we will forward your comments to share your perspective so that we can improve our processes while maintaining our high standards of service.
      3.0
      Jul 28, 2024

      Overwhelmed is an understatement

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture and events Pantry Cafeteria

      Cons

      No cost of living raises No yearly bonus Overlooked for promotion Expensive insurance Doing the job of 2-3 people

      avatar
      PENNYMAC Response
      1y
      Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We understand that you feel the pay for your hard work is not commensurate with the increase in job duties. We acknowledge that this can be frustrating and demotivating. We want to assure you that we value your contributions and recognize the effort you put into your work. Regarding promotion opportunities, we understand your disappointment. We strive to provide growth opportunities for our employees and we apologize if you feel that this has not been the case. We will take your feedback into consideration as we continue to evaluate our career advancement programs. In terms of compensation, we understand your frustration and we apologize if you feel that the pay does not reflect your hard work. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. We appreciate your dedication and willingness to learn. Your feedback is valuable to us as we strive to create a positive and rewarding work environment for all our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Thank you once again for your feedback.
      3.0
      Jul 27, 2024

      Pressure to deliver on sales quota daily

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is good when you can convert on the sales.

      Cons

      Demoralizing when you don't convert on the sales. Not much support to help one improve.

      avatar
      PENNYMAC Response
      1y
      We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, and we wish you the very best in your future endeavors. If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com
      Viewing 157 - 159 of 1,560 Reviews
      Related searches: PENNYMAC jobs | PENNYMAC salaries | PENNYMAC benefits | PENNYMAC interviews
      ReviewsPENNYMAC reviews

      Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.