The training the first week was at cranberry & was the biggest waste of time, ever. The trainer gave us breaks about every 15 minutes and was sending emails/texts the entire time. He didnt seem to have enough information to give us so he came up with "busy work" worksheets for us to do that were completely ridiculous and unnecessary. Management was super nice, I loved them on a personal level, but on a managerial level, they were not efficient managers. They were putting in an honesty effort after many people were quitting & complaining about how things were being ran and I respect that but at the same time, there was so much that needed changed that I think it was even beyond their control. I believe 10 people quit in the time that I worked there. As great as it was to be able to basically have no dress code, it was also disheartening to see people come into work looking like slobs, being hung over or even still drunk and just not taking it seriously. They will tell you the hours are 8-5 (or at least that's what they told me) but they are actually 7:45-5:15. Parking at the Pittsburgh location is a pain because they offer no parking lot, so you have to fight for parking on the back streets and hope you don't get a ticket if you forget to move your car if you park in the two hour/permit parking areas. The office is pretty much a disaster, I don't think many of the employees parents taught them how to clean up after themselves. Aside from all of that, there isn't much room for growth. The best account executive was only making in about the 40k's .. which is hardly livable as an adult who is actually trying to achieve something in life. They will tell you that you can make so much money, but its unrealistic. The industry isnt doing well, a lot of drivers that you call to move loads will hang up on you because they don't want to work with PLS because they are said to be unethical & rude. Things will happen with loads that you cannot control and as an account executive, you may get a call at 3am with something going wrong and that is your responsibility to try and fix unless you want angry customers. PLS lost its biggest customer this year ... and that happened for a reason. ALSO. The billing department seems to not be doing their job because there are companies that never pay for PLS service .. and when they dont pay, YOU DONT GET PAID. For some reason that company says they cant "make" the customers pay which makes no sense to me. Please just dont waste your time.
