First off, the goals and benchmarks are realistic in theory. However not at PLS, because they do absolutely nothing in terms of support. So unless you are already decent at sales, have a natural knack for it, or extremely motivated you will not hit them.
This review will be divided among two sets. Job Description and Business Practices
Job Description
Account Executive - sales, service, billing, accounts payable, accounts receivable. You have to do all of that all the time.
70 hrs + weekly
You get a "night phone", which has to be illegal. This phone goes home with you and blows up all night because other people don't do their job.
Management will complain to you about your metrics (phone stats, salesforce activities, etc) regardless of how you are actually performing. ***Salesforce activities are the one goal here that is unrealistic.
You work 2 Saturday's a month, no matter how pointless they are. But it is salary, so it's essentially free for them.
Sometimes you do not have to work 6pm shifts. Other times you have to do it 4x a month.
Industry is rather dull, but if you do like Logistics and want to be apart of it - there are infinitely better options than here.
Business Practices
Training is a complete joke - it made me laugh typing the word training. You will get 3 days of "sales" training, which consist of looking at a PowerPoint made by a child, having nothing to do with sales.
PLS will straight up lie about firing you, or giving extended chances of doing better - even though they do not support you in anyway. Witnessed several mass firing's.
The company is ran on about 4 or 5 different types of CRM software. So that gets annoying.
Management is even worse.
Lies and unethical behavior all day long to both customers and carriers. Which for some reason management will suggest you do.
Workplace humiliation and job threatening by managers seems to be the norm. Getting fired from here would be a blessing anyways.
Once you get a customer, especially one who produces revenue, you now have a new problem to worry about - other reps from PLS trying to take them.
All in all I could go on for days, but the main point to take home is please do your research before you say yes to their offer. They will offer you the job, they do to anyone so do not feel special.
