It was surprising to see a company so large, be so incompetent when it comes to basic field operations. The Pro team was destine to fail due to lack of (Internal) support, Pro focused products and THD buy in.
The only hope hope for this channel to recoup some credibility would be to realize what brand you have (Pro or consumer), the customer (Leadership may want to take a day or two in the field at some point) and craft a balanced approach (Sales, Marketing, Logistics, Supply, etc...) that allow sales people to sell to the people that need the product WHEN they need it. Otherwise you're going to see more rounds of cutting people in the field. It's simply not a sustainable way to go to business.
The truth is, the competition does not focus on PPG/Glidden because they don't have to. They know that the probability of the sales person (TM or PSR) being there for any length of time is pretty slim.
Do yourself a favor and stay away from a company that is so disorganized and reckless when it comes to it's people. This company strives to point the finger, threaten and instill fear.
