Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
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Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
5.0
Nov 14, 2025

Most supportive workplace I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Friendly, smart people to work with (I've only had amazing managers, too) - Excellent pay, benefits, and perks like the wellbeing reimbursement that I get to spend towards my wellness (my pets, vitamins, trips, etc.) - Career paths inside the company - Many people move around and it's encouraged. Lots of developmental opportunities. - Gorgeous offices and hybrid flexibility depending on your role - Job stability, financial stability of the company

Cons

I don't have any major cons. I'm grateful to have worked here for five years already. Time flies when you love what you do and who you do it with.

1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, most people are hardworking good people that are invested in the success of the company and their peers.

Cons

It’s hard to trust and want to work for leaders when employees feel they’re being lied to or that their leaders don’t seem to care about how their decisions affect their employees. Senior management has been hypocritical in a very abrupt RTO policy and have demonstrated that they have no plan to effectively or fairly implement it. When given employee questions, most responses are tone deaf and vague that do not seem to add up with realities that employees face. Promises were made for years that they like and will keep current hybrid schedules (at the time). People moved out of state and people were hired being told those promises. This spawned some of the most productive years of the company, while people were happiest to be working there. Then one day they essentially told most of the workforce “move back to one of the most expensive places to live, commute hours if you can’t live here, or go find another job.” In other cases, people that live 15 mins away can work remote, while others have to commute hours each way to the office. Both of these people have the same job function. This leaves lots of people with questions and no straight answers. Due to this lack of consistency, it leaves employees seeing themselves and others as “winners and losers” or “important and not important” at the company. “We can’t lose this person 15 mins away, so they can work remote. You on the other hand… a 1.5 hour commute isn’t THAT bad.”

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Pacific Life Response
7mo
Thank you for taking the time to provide feedback. We recognize that trust and transparency are critical to a positive work environment, and we’re sorry to hear that recent changes have caused frustration. Our leadership team is committed to improving communication and making decisions that balance business priorities with the needs of our employees. We value your input and encourage you to share additional thoughts through our employee feedback programs so we can continue to learn and improve together.
1.0
Nov 11, 2025

RTO has killed the culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None now (used to be great)

Cons

Upper management (many of whom are remote) is killing the culture requiring RTO. It's negatively affecting people's mental health and just less productivity overall. Many people were hired to be remote, there was zero talk of having to come back to the office, and the company even promoted remote work. Our numbers have never been better! Now, they have gone back on their word. It's so expensive to live in SoCal and this is like taking a huge pay cut when everything is the most expensive it's ever been, never mind the amount of time people are losing with their families commuting. I wouldn't recommend Pacific Life to anyone until this policy is lifted. The culture is so bad right now and everyone is so burned out.

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Pacific Life Response
7mo
Thank you for sharing your perspective and for your years of service at Pacific Life. We understand that changes to work arrangements can feel challenging and may raise concerns about balance and well-being. Our updated hybrid policy reflects our commitment to collaboration and connection across teams, and we remain focused on supporting employees within this approach. Your feedback helps us identify ways to make the experience better for everyone and strengthen how we work together. If you’d like to share more or discuss ideas, please reach out to HR or use our internal feedback channels. Your input matters as we continue to work on creating an environment where people feel supported and successful.
Viewing 43 - 45 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.