Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
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Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
2.0
Dec 29, 2012

Somewhat misleading

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and pay structure

Cons

Shifting and conflicting expectations by management

2.0
Dec 17, 2012

The only people's opinions, or ideas, that matter are Sr. Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The one thing this company has going for it is the outstanding benefits package they offer (Medical, Dental, elective vacation, 401k, etc.), however, don't confuse benefits with salary.

Cons

PL claims to have an "open door" policy, meaning you can approach management for anything (workflow ideas, concerns, etc.), however, this is STRONGLY discouraged! The moment you speak up about something you'll end up with a target on your back. I was with this company for many many years and watched the corporate cultural spiral into a very negative environment. They put extremely closed-minded individuals into leadership rolls, move them into a product they know absolutely nothing about, and then wonder where things went wrong. However, have no worries...it's ALWAYS the non-management people that are to blame. Management does not, and will not, take ANY accountability. They will flat out LIE. It got to the point I would have to document all conversations so that when my manager would deny saying something I could go back to the documentation to cover my a**. He would still deny it...even when multiple team members confirmed hearing, or being told, the exact same thing. Of course, there are some good departments within the company, however, they are becoming fewer and farther in between. I have read many of the reviews on this site and would have to say I agree with so much of what many have posted. One area of the company, in particular, runs their division like the town of Stepford. I found it to be the craziest thing I've ever seen. There were days where my co-workers and I would look at each other in total disbelief to the things we would see and hear. HR is absolutely no help. They pretend to conduct an investigation and then nothing is ever done...EVER! In the end, you end up feeling like HR is there to help build a case against you, not to help you find some sort of resolution. The only way you will advance in this company is to join the "Stepford" team, seriously.

1.0
Dec 3, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good cafeteria with healthy food options - Good medical benefits with rewards for healthy lifestyle

Cons

- Bad training / incomplete boarding process - HR says they want to hear about workplace abuse, but in reality, they ignore it. - Bad / abusive managers stay in existing positions for a long time, without recourse for their unprofessional and abusive behavior and actions. - Salary is not competitive, and well below market. eg. Project Managers/Business Analysts make 20-30k less than most other companies offer - Daily abuse, intimidation and screaming from management I don't know about other groups in the organization, but mine was a group, headed by a truly unprofessional manager who had no respect for her employees. This manager had a history of abuses, with several employees who quit before me...and absolutely nothing was done to fix the problem. HR ignored all reported issues. I don't know about anywhere else, but 5 employees in a position, in less than a 2 year time frame isn't an indicator of a normal atmosphere. Even sales isn't that cutthroat. Unfortunately, I learned that the building is filled with situations like this, with untrained managers who are tenured into the company. If you have a problem with the situation, it isn't dealt with. Instead, you are invited to leave.

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Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.