Pacific Life reviews

3.5

64% would recommend to a friend

(684 total reviews)
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Darryl Button

68% approve of CEO

64% positive business outlook

Pacific Life has an employee rating of 3.5 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined Pacific Life in the summer of 2025, and from day one I was welcomed with genuine support that helped me quickly ramp up. It’s easy to understand why people build long careers here: strong growth opportunities, a smaller‑company feel where you can make a real impact, and fewer barriers to connecting with senior leadership. The company provides plenty of learning resources, corporate events, mixers, and engagement opportunities that make the culture feel connected and supportive. What I appreciate most about Pacific Life is its unique balance. The company offers the stability of a long‑established Fortune 500 organization while operating with the agility and innovation of a startup. The company continues to invest in modern technology and forward‑thinking practices to stay ahead of the curve. After more than 150 years in business, Pacific Life remains committed to evolving and creating an environment where employees can thrive.

Cons

The company's transition toward a more global operating model can create challenges for work‑life balance. With teams in locations like London and Singapore, some meetings may happen very early in the morning or later in the evening to accommodate time zones. Additionally, as a long‑established organization, change can still move slowly in certain areas, and some systems and processes are continuing to modernize. Overall, these aren’t deal‑breakers. In fact, they reflect the growing pains of an organization expanding its global footprint and modernizing its operations. For employees who enjoy shaping change and influencing how the company evolves, these challenges can also present meaningful opportunities.

5.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company that cares about its employees and customers

Cons

PL is going through a transformation which is wonderful but change can be daunting for some groups

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Pacific Life Response
1y
Thank you for your positive review and for being part of Pacific Life. We're glad to hear you felt supported as both an employee and a contributor to our customer experience. We recognize that transformation can be challenging, and we’re grateful for the adaptability and dedication of our teams throughout this journey.
2.0
Sep 27, 2024

Political and lot of org changes

Recommend
CEO approval
Business Outlook

Pros

Mutual Company work is not challenging, WFH options

Cons

Culture can get political due to Org changes Management not flexible for new ideas Not much career movement opportunities

Viewing 199 - 201 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.