Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
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Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is good

Cons

Upward mobility is limited, questionable management

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Pacific Life Response
3mo
Thank you for sharing your experience and for the many years you spent with Pacific Life. We’re glad to hear that work‑life balance was a positive part of your time here. We’re sorry to hear that other aspects of your experience didn’t reflect the culture we strive for. Our employees are our most valuable asset, and we’re committed to a culture rooted in respect, balance, and long‑term sustainability. Supporting career development and internal mobility is an important part of that commitment, and we continue working to improve leadership communication, transparency, and visibility into growth opportunities across the organization. Thank you for sharing your perspective — feedback like this helps us continue to improve.
5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, competitive pay, and fantastic coworkers. A lot of folks have been with the company for 20+ years, which is a sign that PL is doing something right!

Cons

Can feel corporate and meeting-heavy, but that’s understandable for a company that’s been around 150+ yrs.

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Pacific Life Response
3mo
We appreciate you taking the time to share such thoughtful feedback. It’s great to hear that you value the work‑life balance, compensation, and collaboration with colleagues — especially alongside teammates who’ve built long careers here. Your comment about our long history and corporate structure is well taken, and we’re continuously working to balance strong governance with efficiency. Thank you for being part of life at Pacific Life.
1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunch every day is pretty great

Cons

Constant changes make it difficult to feel settled Very bad leaders in certain areas; experience is highly dependent on your leadership chain Employee centricity, which PL touts, has really taken a dive in recent years

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Pacific Life Response
3mo
Thank you for taking the time to reflect on your experience. We recognize that our continued business growth is driving meaningful change, and we also know that navigating these periods can create uncertainty, especially when consistency in leadership and culture matters so much to our day-to-day work. Your feedback about leadership impact and how supported employees feel is heard, and it remains an area of focus through leadership development, clearer expectations, and listening forums designed to surface real employee experiences. We’re glad you’ve enjoyed some of the everyday benefits like onsite meals, and we know those alone don’t define a workplace. Creating an environment where leaders consistently model our values and where employees feel supported and valued continues to be a priority.
Viewing 22 - 24 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.