3.0
Jul 25, 2026
Good pay for overtime, but leadership needs improvement
Former employee, more than 10 years
Rochester Hills, MI
Recommend
CEO approval
Business Outlook
Pros
Hourly rate so anything over 40 hrs is 1.5x your pay rate. Customers can be really great
Cons
Poor leadership. Corporate does not seem to take care of employees working in the cafes or support roles. I worked for the company for over 20 years and had a great relationship with my DRO and GM and my raise (I got 1 raise over a 2 year period) was $.85. That’s less than a .35% increase and is basically insulting. The company needs to Realize if they wants their goals met, they need to show appreciate to those trying to achieve them.