Paradigm reviews

3.8

71% would recommend to a friend

(178 total reviews)
avatar

John Watts

80% approve of CEO

66% positive business outlook

Paradigm has an employee rating of 3.8 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paradigm employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

178 reviews
5.0
Dec 3, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Flexibility. Good Management. Teamwork atmosphere. Autonomy. Fair caseload

Cons

Salary is average but still competitive

2.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

If you're looking for a steady paycheck, Paradigm offers competitive salaries and decent benefits. The onboarding process is polished, and you may initially feel welcomed. There was no drug testing. I had the priviledge of meeting a few inspiring women leaders in the organization who genuinely value collaboration and respect, unfortunately, they aren’t in positions of real decision-making power. They were the best part of my experience. Most of them have been with the company for over 20 years. If it wasn't for them, I would've scored negative 5 STARS.

Cons

Beneath the polished surface lies a toxic undercurrent of control, favoritism, and performative leadership. Management, especially in the Provider Relations division, operates under the illusion of team-building, but it’s really micromanagement in disguise. Unscheduled video calls, forced trips with no business merit, and tone-deaf responses to personal emergencies like funerals and medical needs reveal a chilling disregard for employee well-being. HR enables this culture by staying silent and complicit. You're not valued for your results, just your obedience. If you push back or advocate for yourself, prepare to be discarded. Paradigm doesn’t just need new policies, it is in desperate need of a paradigm shift.

4.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, variety of job opportunities within company, organized strict ion to ensure growth and stability of company, get to manage your own file count

Cons

micromanagement, awful onboarding process for already experienced case managers, learn something new all the time but only by making an error first, accountability on items that need to be done don't seem to prioritize and reflect the actual performance of the CM

Viewing 7 - 9 of 178 Reviews

Glassdoor has 186 Paradigm reviews submitted anonymously by Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Paradigm is right for you.