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      Pax8

      Engaged Employer

      Pax8 reviews

      3.4

      49% would recommend to a friend

      (428 total reviews)

      Scott Chasin

      57% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      428 reviews
      1.0
      Nov 5, 2025

      Culture is a lie.

      Provisioning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, health benefits, flexibility

      Cons

      So cliquey and condescending at times. It’s a major “ white Boys Club” type of company. A lot of managers shouldn’t even be managers at all. They aren’t really looking out for you like they claim, in fact- they’ll bleed you dry of everything you can offer until they decide to lay off entire teams. They had my team build the new knowledge base, emphasizing how important we were and how it’ll help us going forward— all along it was for the new agents in the Philippines who’d be taking our jobs. Amazing :) If a company is telling you they’ve just become profitable, LEAVE.

      avatar
      Pax8 Response
      7mo
      Thank you for taking the time to share your experience. While it’s difficult to read such a low rating and the concerns you’ve raised, I appreciate you being open about your perspective. I’m glad to hear you found value in our benefits. We care deeply about investing in our people, and it’s encouraging to know those offerings supported you during your time here. That said, I’m sorry to hear that your experience didn’t reflect the culture we strive to build. The issues you’ve described are not reflective of the environment we aim to maintain. We work hard to ensure every Pax8er feels respected, included, and empowered, and is is sad to hear that this wasn’t your experience. Your comments around organizational changes and communication are also important. Change can be incredibly difficult, and we recognize the impact it has on individuals and teams. While we aim to be transparent and thoughtful in our decisions, we know there's always room for improvement here. I hope that during your time with us, you felt able to share your concerns through our available channels - whether with your manager, your People Business Partner, or through our anonymous feedback tools. These exist to ensure every voice can be heard and help guide continuous improvement. Thank you again for your contributions during your time with us. We genuinely wish you the very best in your career moving forward.
      3.0
      Oct 2, 2023

      Struggling to Reestablish Company Culture

      Administration
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Bright future, tons of potential to go big - Passionate employees - Genuine desire to have a great culture

      Cons

      - Shiny object syndrome: leadership chasing culture ideas - Half-baked ideas that result in too many change initiatives that fizzle - Psychological safety is talked about, but not realized

      avatar
      Pax8 Response
      2y
      Thank you for your review and for the candid and constructive feedback. We are taking some steps to set clear objectives and we recognize that our process around OKRs for priority setting needs refinement. Thanks for the nice words about our people and our dedication to positive culture. We wish you the best.
      1.0
      Oct 8, 2025

      Bad Management

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of people more on the individual contributor role that are knowledgeable and helpful.

      Cons

      Higher level management (VPs) keep changing their teams and promote people who don't know what they're doing and are unqualified and let go of staff that are hardworking and most valued because they have favorites. I've seen so many teams reduced and let go because of incompetent high level management.

      avatar
      Pax8 Response
      8mo
      Thank you for taking the time to share your feedback. While it’s difficult to read, I appreciate your honesty and your contributions at Pax8. It’s encouraging to hear that you found your peers across the business to be knowledgeable and helpful - we’re proud of the talent and collaboration across our teams. We understand how important stability, transparency, and fair recognition are to our people. Senior leaders are actively working to improve communication and decision-making processes, and we continue to review our promotion and restructuring practices to ensure they reflect our values and support long-term success. We want everyone at Pax8 to feel heard and empowered. If you haven’t already, I encourage you to share your concerns through our available channels — whether that’s with your manager, your People Business Partner, or via our anonymous listening tools. These exist to help us learn and grow together. Thank you again for your feedback and for being part of Pax8.
      Viewing 28 - 30 of 428 Reviews
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      ReviewsPax8 reviews

      Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.