Pax8 reviews

3.4

49% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
5.0
Aug 26, 2019

Great culture, fast pace, lots of opportunities to make an impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture, the non-political nature of executive management, the friendly atmosphere, the ability to get things done (low/no bureaucracy), the budget to buy tools/technology and invest in people, the fast pace, the opportunities to advance/grow.

Cons

At 350+ employees, there are some areas that need more structure (without adding bureaucracy). To scale and grow, there are some areas that could be improved - better communications, documented job descriptions, clear promotion criteria, focus on other department's needs (not just Sales).

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Pax8 Response
6y
Thank you for taking the time to share your feedback. We definitely need to continue to evolve our processes to keep up with our growth and I would welcome any ideas that you would care to share to assist in this area.
1.0
Aug 26, 2019

More cult than culture

Recommend
CEO approval
Business Outlook

Pros

You could make 6 figures without really selling anything and there was a simple formula for success! Shamelessly ingratiate yourself with the self-congratulatory, self-promoting Sales and Marketing leadership charlatans who relentlessly perpetuated a good story about “blowing up” and “disrupting” the industry by sycophantically liking and sharing every social media post they produced. Flattery and imitation could get you everywhere it seemed. Don’t forget to throw out “props” to everyone else around the company for basically doing their jobs. Everyone and everything are “Awesome!” To achieve your quota, you simply needed to be a good storyteller and convince new partners, who are in many cases already buying and using what you are selling, to buy it from you instead of somewhere else by offering them a cheaper price. It’s sort of like reselling discounted Netflix or Spotify subscriptions and then making the grandiose claim that you are disrupting the entire streaming media industry because customers can now buy both services from your website instead. But there is a catch, if they had a problem with either service, your partner would call you for help because they can no longer call Netflix or Spotify directly. Don’t worry though, you could pass on those problems to others around the company so you could continue your storytelling and earn cash! Cast your skepticism aside, and potentially your ethics, and you could do very well!

Cons

There were too many sales and marketing bro’s with pretty boy man buns who evidently believed that office administrators were there to be their mothers by cleaning up their messes in the kitchen and ordering their lunch deliveries. Narcissism and immaturity were rampant. The pretentiousness and posturing at all levels could be nauseating at times. You had to be very careful not to express your own thoughts or opinions or you will be shunned as a heretic. If your working style and habits didn’t imitate the practices of the Anointed ones, IE; including the incessant use of whiteboards to “visualize” your thoughts, multicolored sticky notes arranged in columns to track your “To Do” and “Doing” tasks, etc., then you simply did not fit in. Make your whiteboard renderings as busy and complicated looking as possible and leave them up for everyone to see. It would make you appear smarter. As for those tasks on sticky notes, the more the better. They too will make you look more important and busier than everyone else. Attend every meeting you are invited to and be sure to bring your laptop so that you can work on other things during the meeting. Ask a question or two so that you can appear to be engaged while not really listening, then you can continue to safely pound away at your keyboard answering emails.

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Pax8 Response
6y
You are correct that we encourage employees to acknowledge their peers for a job well done. This comes from the work that our employees did In 2016 to define the values that built Pax8, which are to Innov8, Advoc8, Elev8 and Celebr8. Our culture is to call out individuals that demonstrate these values and help to move us to move forward as a cohesive unit.
2.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of the people in non "leadership" positions are great. Potential career growth, but it solely depends on your department and manager.

Cons

Pax8 is a place where tenure outweighs experience, where niceties outweigh honesty and good decision making, and above all, where nepotism reigns supreme. Much of the leadership is made up of people who move their way through the ranks, which is good, but also faulty in its own way, as there is not much outside perspective brought into what is becoming a stagnant environment. The leaders who did not rise from within are friends of the others, previous coworkers, etc. Jobs handed out to those close, whose experience may not match exactly what is needed. Both these factors lead to wildly ineffectual leadership that has left many departments, some necessary to the day-to-day of the company, floundering, where good ideas die at their inception and ego reigns above everything. There is an air of that "good ol' boys" mentality that is palpable, and you better fall in line, nod your head, and say yes. Any challenge to the existing paradigm is seen as a threat, a threat to the only way leadership knows how to conduct the business, and a major threat to their egos. Good people are forced out, without a proper explanation, due to challenging the status quo, to asking questions, saying no to awful ideas, and more often than not, damaging someone in a position of "powers" ego. There is never a good explanation as to why good people are forced out, but the answer is there when someone's "friend" or one of the "yes" people is moved into the vacant position. There's only one word for it. Cyclical. And the Chief People Officer will inevitably respond to this review, claiming ignorance, innocence, ambivalence, etc. But frankly, she is the worst offender of it all. While simultaneously destroying the "culture."

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Pax8 Response
6y
We welcome the constructive feedback that you provided under Advice to Management. Thank you.
Viewing 391 - 393 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.