Pax8 reviews

3.4

49% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
2.0
Nov 3, 2025

Worst company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coworkers we very smart, hardworking and eager to make Pax8 successful

Cons

Leadership: This company is top heavy with too many holdover executives unfit for their roles. Too many silos and changing initiatives. Leaders have no empathy or loyalty to their teams; they will cut you in a heartbeat if it suits their needs. Strategy: No consistent strategy. Constant reorgs make it impossible for growth. This company is one of those wallflowers so eager to be profitable execs are constantly rearranging deck chairs trying to figure out what might work or covering up for bad decisions. Culture: Definitely an old-bro culture. For a company that wants to be profitable they spend way too much money unnecessarily: Huge in-person events (eg. Beyond with Snoop Dog and robot dogs) with no provable ROI and the new US HQ that has an immersion theatre and soundstage to rival that of MGM but literally nowhere to sit and do work.

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Pax8 Response
8mo
Thank you for taking the time to share your perspectives although some of this was difficult to read. We’re glad to hear that you had positive experiences with your teammates at Pax8. Our people are a major part of what makes this company successful, and we’re proud of the passion and talent across our teams. We recognize that change can be challenging, and Pax8 has gone through a period of rapid growth and transformation. With growth comes evolving roles, new structures, and new priorities. These shifts are intentional and aligned to our long-term strategy to build a scalable, sustainable business that serves our partners globally. Regarding leadership, culture, and investment decisions, we are focused on building an environment that encourages innovation, collaboration, and meaningful impact. Some initiatives, whether related to our offices, events, or organizational structure, are designed to support that strategy. We consistently gather feedback through surveys, listening sessions, and direct conversations, and many recent improvements have been shaped by that input. While not every idea can be implemented immediately, feedback is a critical part of how we evolve. Thank you again for sharing your experience. We wish you continued success in your career.
2.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

There is flexibility and good benefits

Cons

Billing and support are trash and things are always broken. Leadership only cares about each other and they have each others back but they do not care about reps. There are so many middle managers that seem pointless and it just makes feedback get stuck and not taken anywhere. Promotion track is becoming impossible.

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Pax8 Response
1y
Thank you for leaving a review even though some of this was tough to read. Glad you appreciate the flexibility and benefits but I am sorry to hear your experience is negative in other areas. Billing and 24/7 support in a rapildly growing marketplace ecosystem are hard business problems to solve and I know when those things go wrong it's often the account manager that bears the brunt of the partner's frustration. We have invested significantly in our billing and support teams across the globe over the last twelve months to improve quality and consistency. Your experience of leadership is disappointing and I reccomend you reach out to your POps Business Partner to share your feedback if you do not feel able to speak to your leader directly. We value all input as it helps us improve our workplace and address concerns.
1.0
Feb 27, 2024

Not what it was

Recommend
CEO approval
Business Outlook

Pros

Flexible time off, good co-workers

Cons

Lack of transparency by leadership. C-Staff Disconnection,

Viewing 22 - 24 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.