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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews
5.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

New office is really nice

Cons

Salary is not the best

avatar
PayByPhone Response
3y
Thank you so much for your Review. We continue to improve with thoughtful feedback and appreciate your input.
4.0
May 13, 2022

Great place to grow your skills and work with smart people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Able to grow your skills. Able to take on new responsibilities. Smart and willing to readily help colleagues. Global exposure (North America and Europe).

Cons

No cons worth mentioning at this time.

avatar
PayByPhone Response
4y
Thank you for your review and for acknowledging our efforts. Yes, we have made great progress to-date, most especially over 2022 such as centralizing our global teams to increase collaboration, simplify communication and improve efficiency. We also have introduced simple quarterly pulse surveys to be able to respond a bit faster to feedback. We hope you continue to enjoy your time with us!
4.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Despite sounding like it could be boring to work in the parking industry, it ended up being one of the most interesting industries to learn about. There was a lot to learn and many intricacies you never think about. Your main clients are district councils, which was always interesting to communicate with. Working here made me not super surprised at the handforth parish council meme that popped up in 2020 (okay maybe not that bad, but sometimes there's similarities) Working on content that goes out to local areas, as well as their meters for trees initiative made me feel like I was genuinely making a difference. Part of my role included lots of travelling, which was super unique in a job and I really miss it sometimes. The people working here are incredible. There is a good diversity in age and the conversations were always amazing. During the pandemic, the communication was still strong, and zoom calls were never ever quiet and felt exactly as it is when physical. Everyone around you are super supportive and tons of fun. There isn't a single person that I didn't get along with. Whether you're moving jobs or starting a new career, there's a lot of opportunity here.

Cons

The salary discussions are difficult here. For the amount of work I'm doing and the ROI I was creating, that salary is around 35,000k. Initially my role was very simple but I had a ton of new responsibilities. Despite good growth and prospects in Paybyphone usage through the pandemic, and working through it entirely, I was congratulated with a 1k payrise, which was slightly below inflation rates. Of course, this isn't a role in London so I can understand it, but it didn't change me at all. Because of the location and the distance of some employees commute, any socials are slim. There isn't a ton of pub outings, but the socials that do happen are very fun. It just doesn't happen very often.

Viewing 109 - 111 of 134 Reviews

Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.