Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 21 reviews)); "Great culture" ((in 8 reviews)); "Good work/life balance" ((in 7 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 8 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 7 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews)); "The results are no processes whatsoever, no decent training (just thrown in the deep end and expected to swim), no leadership, poor communication, and "managers" elevated to such positions with zero experience or formal training in that arena." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

5.0

Sep 23, 2019

Proud to be part of such a great company!

Senior client manager

Recommend

CEO approval

Business Outlook

Pros

This company invests in their people, There are opportunities to progress within your role and your career and they are flexible and understanding that people have a life outside of their job. The atmosphere within the office is always friendly and there is a real "one team" mentality that shines through.

Cons

The office location is not very central, there isn't too much to do around the area.

5.0

Sep 17, 2019

Fast paced and growing

Client director

Recommend

CEO approval

Business Outlook

Pros

PayByPhone offers great opportunities to learn new skills and develop your career. The rapid growth that we are experiencing means that we are in a really exciting phase and have the opportunity to try new things . The people are great, friendly and smart. The culture is fun but hard working and target orientated.

Cons

The company is growing so quickly and there is a lot of change.

4.0

Sep 11, 2019

Smart and supportive people

Qa analyst

Recommend

CEO approval

Business Outlook

Pros

Good support, smart and friendly people

Cons

Always playing catch-up and little innovation

Viewing 130 - 132 of 133 Reviews

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Jobs at PayByPhone

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Regional Sales Director

Regional Sales Director