PayPal reviews

3.5

58% would recommend to a friend

(9,644 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Aug 9, 2016

Good while it lasts

Recommend
CEO approval
Business Outlook

Pros

Great benefits, salary and co workers

Cons

Since going public they are more focused on bottom line than employee moral and quality. They will cut people to make number work.

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PayPal Response
9y
Thank you for taking the time to give us your feedback and highlighting some of the things that make PayPal a great place to work; great benefits, salary and co-workers. PayPal has a unique opportunity to redefine ourselves as an independent public company and we’re committed to creating the best possible work environment for our employees. As a public company, we have an obligation to our shareholders and our customers to be fiscally responsible, and we manage this as an “and” vs. a trade off with the employee experience and quality. We’re committed to our values of collaboration, innovation, inclusion and wellness.
3.0
Jul 26, 2016

It all depends.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice facilities and benefits. Reasonable pay. Good location. Room for advancement, depending on your path. Overall friendly environment. Some departments and positions are just awesome. Others, not so much.

Cons

It's hit or miss; some departments are awful, some are good. If you're in an awful department, prepare to be screamed at by people on the phone and then get grief about your performance from your boss. Lack of training High overturn of employees Mostly poor management **LOTS** of favoritism and office politics.

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PayPal Response
9y
Thank you for your feedback. We agree we have amazing facilities, good pay and great career options. We also recognize that we always have opportunities to improve. PayPal is committed to continuing to be a great place to work with high emphasis on career development and training. We will continue to work and improve our already extensive training program and continue to invest in our leadership development program across our different locations. We want to create an environment where we draw great external talent while developing new leaders as we believe that the a balance of both brings diversity of thought and experience to our company. Doing so will allow us to continue to be an employer of choice and will allow us to change the way money works for people around the world.
3.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Everything moves slowly so it's easy to meet expectations, hard to get fired.

Cons

Reviews and management incentives encourage politics and unhealthy competition.

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PayPal Response
9y
Thank you for taking the time to provide your feedback on your time at PayPal. I hope you have found a new job that is a better fit. We have many excellent engineers with long tenure at PayPal. Based on employee feedback we hear that the majority of our tech employees are highly engaged and take great pride in working at PayPal. We’re a company focused on living into our core values of collaboration, innovation, inclusion and wellness. We strive to keep politics out of our culture and continue to refine our performance management processes to help develop more skillful and productive employees.
Viewing 376 - 378 of 9,644 Reviews

Glassdoor has 11,151 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.