PayPal reviews

3.5

58% would recommend to a friend

(9,652 total reviews)
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Enrique Lores

43% approve of CEO

42% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Dec 24, 2023

Great employer who has problems with consistency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get good benefits. You will receive stock in the company (at no cost), with an opportunity to purchase more stock. The ability to shadow many departments and acquire many new skills.

Cons

Constant flux. This applies to policies (attendance, stats), departmental structure, tools, and organizational structure. Unfocused corporate goals. Sometimes it is "being a customer champion". Sometimes it will be profit margin = success. You have to be careful trusting that what is said is what will happen.

4.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people I've met at PayPal. The new CEO is doing a great job of creating focus, I hope it keeps up

Cons

Unfortunately, there's also a lot of churn and lack of processes or bad processes that make work hard to get done, or if it is done, it's meaningless almost instantaneously.

2.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

New leadership Good eng employees

Cons

Lots of politics Lots of old incompetent leaders Old and fragmented infra. Everything is designed to reduce efficiency as much as possible.

Viewing 478 - 480 of 9,652 Reviews

Glassdoor has 11,161 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.