PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

If you are lucky, you get to work with great teammates.

Cons

PayPal is done. Their competition will consume them. It has become a relic company; only their long-standing, just-as-ancient merchant customers are keeping them alive. Extremely bloated legacy software. Convoluted processes. Leadership is so far removed from the products and processes, it's a wonder why they are even leaders. Managers only care about their head count and saving their own skins; there is zero true advocacy for their reports. The turnover is wild. The company has lost direction and momentum. From the bottom of my heart, I would stay away unless you are strategically joining them for a quick currency grab.

Viewing 79 - 81 of 9,611 Reviews

Glassdoor has 11,113 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.