PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and capable colleagues across data science, engineering, and product Large-scale data and meaningful business problems (payments, risk, consumer behavior) Good brand name and learning exposure, especially for early-career growth Cross-functional collaboration opportunities are abundant Some teams have strong managers who genuinely support career development

Cons

Product is heavily PM-driven, with limited space for Data Science to proactively shape strategy Lack of a clear data science vision/roadmap, often reacting to product instead of driving it Decision-making can be fragmented, with inconsistent alignment across org layers Frequent org changes and shifting priorities create uncertainty and inefficiency Layoff handling felt abrupt and transactional, with limited transparency or support Visibility and impact can depend heavily on stakeholder relationships rather than actual work quality

Viewing 85 - 87 of 9,611 Reviews

Glassdoor has 11,113 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.