PayPal reviews

3.5

58% would recommend to a friend

(9,636 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Dec 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Learning about the ecommerce and merchant services industries. They also have a gym and cafe located inside the building.

Cons

I went through four different managers and several commission plan changes in two years of being there. No one knew what was going on or how we were getting paid. Reps would always be complaining about leads and researching your sale to see if you were cheating somehow by getting referrals. Reps are always reporting other reps to HR . Management would be more focused on your talk time and would threaten to fire you if you didn't hit your numbers. Very stressful work environment .

2.0
Dec 1, 2013
Recommend
CEO approval
Business Outlook

Pros

1) Good salary 2) Good perks 3) Free time (Not for my team, for the rest of Paypal)

Cons

1) Many products have such implementation that you can't even think that a perfectly sane mind would design such thing. So if you are sane enough (have common sense), you would not understand it unless you are explicitly told so. 2) People have devised acronyms for almost anything. So don't be alarmed if you find someone saying, "XYZ should have been designed as ABC unlike BOS. It would have increased SPT." Too many acronyms in one sentence, eh? But you should read an internal email. People will behave like this is some general knowledge you should know. 3) For India primary location is Chennai: although an office was started recently in Bangalore , most of the work is still done in Chennai. For a guy from northern part of India, I find it very difficult to live here. 4) Lack of techies: I had expected that there would be an abundance of geeky people here as it's a tech company. But I was hugely disappointed. Being a techie myself I don't find anyone interested enough to discuss something technical. 5) Lack of concern for employees: I have to be on on-call support every alternate weekend. For those weekends I can't plan any trip. I have to even carry my laptop even when I want to go to movies. This was fine if this happened once in a while. But every alternate weekend, WTF. So I started to stop caring for my work and live my life peacefully (read, being irresponsible). Please note here that this situation could not have come if they have hired enough number of people for the job! 6) Mostly unmotivated workforce: The average age of the company must be over 30. With numbers so skewed towards middle aged people, you can't expect much enthusiasm. People come and go like government offices. 7)Too many meetings: Really? Did you need a meeting to decide how many meetings should there be per week? Can't it be discussed as one of the topics in one of those meetings? Who likes all these lengthy and boring meetings anyway? Well.. you get the idea. I can go on and on, but stopping here to keep it short (oops! it's already long).

Viewing 9178 - 9180 of 9,636 Reviews

Glassdoor has 11,142 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.