Is PayPal a good company to work for?

PayPal has an overall rating of 3.5 out of 5, based on over 11,142 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 43% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern , Software Engineering Intern and Software Engineer(Internship) .

Does PayPal pay their employees well?

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PayPal?

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PayPal?

Software Engineer (667) , Senior Software Engineer (327) , Customer Service Representative (259) , Data Scientist (142) , Product Manager (138) , Manager (134) , Risk Analyst (124) , Software Engineer II (111) , Customer Solutions Agent (110) , Senior Product Manager (99) , Director (98) , MTS1 Software Engineer (92) , Senior Manager (87) , Software Engineer III (83) , Collections Specialist (79)

What are the pros of working at PayPal according to real employee reviews?

"Good work life balance is good" ((in 1033 reviews)); "The benefits are good and the work atmosphere was wonderful." ((in 929 reviews)); "peers were supportive and it was great to meet nice people" ((in 634 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 410 reviews)); "Good Salary and Perks" ((in 344 reviews))

What are the cons of working at PayPal according to real employee reviews?

"Frequent layoffs and reorgs" ((in 280 reviews)); "I had a bad manager that either wasnt able to support me or just didn't." ((in 230 reviews)); "No job security and not growing since last 2 years" ((in 109 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 66 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 61 reviews))

What are employees saying about PayPal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

What are the top reviewed PayPal locations?

San Jose , Omaha , Chandler , Austin , New York , Chicago , Scottsdale , San Francisco , Phoenix , Los Angeles , Hunt Valley , Timonium , Philadelphia , Lavista , La Vista , Wilmington , Baltimore , Boston , Washington , Lutherville Timonium , Plymouth Meeting , Conshohocken , Dallas , Atlanta , Gilbert , Tempe , Houston , Texas City , San Diego , Seattle

PayPal reviews

3.5

58% would recommend to a friend

(9,636 total reviews)

Enrique Lores

43% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews

3.0

Jul 26, 2016

Good within if and but

Outreach

Recommend

CEO approval

Business Outlook

Pros

The company is looking you 24H, means if you need support they will give you support, if you do wrong they will explain you how to do right. They want you to work properly, and make sense. The Training team they are awesome. Never seen so many spectacular professionals all together. They will push your mind and consciousness until your next level. Always. So enjoy the trip and learn from a Really Good Organized Company.

Cons

Working hard does not mean to be promoted, but as usual in every company.

4.0

Jul 19, 2016

Good place to work (for a large financial services company)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative, growth and initiative focused. Challenging and rewarding opportunities for personal and professional development.

Cons

Since the split from eBay, becoming more bureaucratic and political similar to a banking culture. Losing the lean, startup, innovative qualities that once made it a fantastic place to work

PayPal Response

9y

I appreciate your feedback and insights on your experience working at PayPal. I’ve been at the company for over 4 years and share your perspectives around the great things about being here; it’s a vibrant culture with lots of innovation and opportunities. I’m sorry to hear that you feel the culture is becoming more bureaucratic as that is not a tenant in the culture we are working to build as an independent company. As we grow into our vision to democratize money for all people, not just the affluent, we’re seeking new ways to provide access and participation in the financial system. With that vision comes more regulation and compliance; a necessary part of the ecosystem. We will continue to be a customer champion company focused on delivering customer centric fintech products for our customers.

4.0

Jul 17, 2016

Good place to get a degree on payments

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong global brand name, collaborative working level folks. Lots of smart people (sometimes too smart) who want to make a difference Competitive pay and good work/life balance

Cons

Very San Jose-centric and US biased, despite global business structure. Centralized product structure makes it challenging to roll things out in the regions. Too many leadership changes which can be quite messy, weak APAC HR processes

PayPal Response

9y

We appreciate you taking time to provide us with your feedback. And I do agree with you that PayPal has a strong global brand name and a great team of good talents who wants to make a difference with the company’s vision of democratizing money for everyone, not just the affluent. That takes a lot of grit and focus. PayPal is definitely on the journey of expansion to new markets and be the partner that connects merchants and consumers alike around the world other than our largest market in the US. We’ve heard your feedback and shared this back with the team.

Viewing 9298 - 9300 of 9,636 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at PayPal

Customer Success Manager

VAS & Payouts Specialist

Manager, Strategy & Operations, PayPal World

Staff Machine Learning Engineer

PayPal

PayPal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good within if and but

Good place to work (for a large financial services company)

Good place to get a degree on payments

Top companies for "Compensation and Benefits" near you

Jobs at PayPal

PayPal reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

PayPal reviews FAQs

Jobs at PayPal