PayPal reviews

3.6

58% would recommend to a friend

(9,626 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Good smart and intelligent people. Good work culture with respect to working hours/freedom to work from home

Cons

Want a promotion? You gotta be the favorite. Want a good project? See above How many times can you do the same thing over and over and over? How many years can you do the same thing over and over and over? RESOURCE MANAGERS

3.0
Apr 17, 2011

PayPal is a company struggling to become an adult.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent work-life balance Decent pay, benefits are not really competitive Fast-paced environment

Cons

Totally chaotic environment, growing but flying by seat of pants Management turnover is ridiculous Had 5 senior level managers in 15 months One gender seems to have the significant opportunities (and not the gender you would think) No loyalty to employees

1.0
Apr 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Currently: - Good Pay - Brand name in town - Nice campus - Friendly, polite and respectful people - Excellent written values and behavior - No parking issues - Supervisors are respectful regardless if is good or bad times - Relax dress code - Subsidized drinks. Pre Q2 of 2010: - All of the above + - Good opportunity for career advancement - Great corporate culture - Consistent changes that took into consideration the impact to production agents but without compromising the bottom line - Fast-paced but relaxed environment with fun challenges - Your individual skills were recognized and you were placed in positions that were more beneficial for the company and yourself - Consistent training to ensure quality - Approachable top management who you can see frequently and they understood the culture of the company. - Management made you feel valuable because they believe every individual has something to contribute - Management was straight forward and trustful. In short period of time you will see the action/result of what they said they were going to do.

Cons

Post Q2 2010 - Constructive criticism are heard but not welcome - When it comes to job performance expectations there is huge gap between hourly and salary employees and worst when salary sit near hourly and you are able to see when they engage in non work related activities. - Individual relevant skills are not longer taken into consideration when it comes to task assignment if you are a non-exempt - Management believes that phone calls is the ultimate solution - Company values and behaviors are fading - Top management give the sense that they are hiding something and using wording that sounds like something but gives them room to change it at the last moment. - No career growth in Omaha but in Chandler despite that management said otherwise. - Job becoming monotonous and degrading - Creative thinkers and big picture viewers could get in trouble. - A lot of politics and red tape when it comes to the creation and implementation of policies. The finish product is an out of touch policy.

Viewing 9484 - 9486 of 9,626 Reviews

Glassdoor has 11,132 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.