PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Jul 27, 2010

PayPal Omaha

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, strong focus on user experience. If you have a good supervisor, you have the ability to learn a great deal about the industry and can participate in focus groups. If you don't like something that is occurring within the company, just wait a few months, odds are that it will change.

Cons

Management doesn't care how their decisions affect the employees. Their word is gold and there will be no flexibility until they decide to make the next big change. Change happens constantly and most of this change is not well thought out. The system is shaky at best and has many bugs. There are many errors when employees are working on the back end and it is not factored into your production time.

2.0
Jul 27, 2010

High turnover, Subpar codebase

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paypal has a system that provides good knowledge transfer through training and tech talks. Sabbatical is earned after several years service.

Cons

There is an extremely high turnover rate in the company. Make sure you know this before you accept a position. The codebase is atrocious, though there are efforts to modernize and improve it.

3.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of great opportunity to develop relations with Large Internet Retailer accts which is very valuable in terms of resume building. Also, good information sharing, somewhat open to ideas and allowing employees to work on those etc. PayPal also looks good on a resume, so it does open doors once you leave. Very large presence in Omaha, about 3,000 employees, decent facilities. People are nice

Cons

Many (not all) in UPPER managment are SO political and unqualified it is impossible to get anything substantial done unless you spend all day ego stroking and handing over credit for every thing you do to your boss. Those that do that, are the ones that stay in the same role for 10+years and are total company loyalists but are making a fraction of $ that others in their field are earning. Zero sensitivity to employees that are trying to advance, move into different depts. The tend to hold people back as much as possible, especially if you are making them (upper mngmnt) look good-they do not want to lose the valuable people. They hired so many upper mngmnt that were laid off First Data people and they added so many ridiculous processes on top of processes and then they hired all their own mngrs and got together like a new firewall so that no one that was NON FIRST DATA had any chance of moving up. Really sad because prior to all the changes it was a great, productive, career nurturing place to work. Also the pay in OMAHA office is horrible for Mngmnt level. WAY below industry standards-and WAY less than San Jose people doing the same or similar roles. I made 85k more income the FIRST year after I left PayPal! They need to tap into the existing talent pool that they have instead of letting valuable people go, and keeping the people that have been there 10 years and have no other career experience to bring to the role.

Viewing 9511 - 9513 of 9,611 Reviews

Glassdoor has 11,113 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.