Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,169 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 48% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 645 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 390 reviews)); "culture is great and consistent" ((in 351 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 281 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 361 reviews)); "poor management and clique type teams" ((in 239 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 118 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,877 total reviews)

John Gibson

49% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,877 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Dec 11, 2008

Not as much of a meritocracy as some might want, and inflexible policies can be frustrating.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paychex is a very stable place to work and they have a great product sold and supported by people who really care about what they are doing. Salary could always be higher, but one needs to consider the local job market and general economy as well; given this salaries seem fair.

Cons

Vacation time policy is poor and quite inflexible. There is no consideration for flex/comp time unless excessive hours worked. Flexible work arrangements difficult except for those "grandfathered" in. Anyone working less that 50 hours/wk considered a slacker by those that do. Lots of rules are followed for the sole reason that "it's policy". Many are satisfied with the "status quo" and are not interested in improvement.

5.0

Nov 28, 2008

Great place to work if your desire for success is high.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent training, income potential, and potential for advancement. The culture at Paychex is very healthy and if you have the drive, you can succeed. The product line is very strong and works as advirtised. Potential for high income on both sales and management side if production is there.

Cons

Too much turnover on sales rep position can make the Sales Manager job difficult. Finding "right person" for the job not as easy as it seems. Sales Manager job varies greatly based on individual sales reps--- get a group group and teach them correctly and it's the best job in the world... the wrong group or good people with bad training and its no fun at all...

4.0

Nov 27, 2008

Great first job but not a career place

human resources services

Recommend

CEO approval

Business Outlook

Pros

Good benefits; work/life balance is not good in payroll.

Cons

Base compensation is ok, but mileage and expense reimbursements are poor, which is an issue when you drive 300+ miles per week for the company. While you can "settle" that on your personal tax return, you spend a lot of personal money throughout the year that you can only get back or write off once per year on your taxes.

Viewing 3838 - 3840 of 3,877 Reviews

Jobs at Paychex

Client Service Representative

Vice President of Ticketing

Head of Government Relations

Inside Sales Representative - Mid-Market Outbound

Sales Associate - Channel

Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

Not as much of a meritocracy as some might want, and inflexible policies can be frustrating.

Great place to work if your desire for success is high.

Great first job but not a career place

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