Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

In-office environment is great. Managers are personable, commission structure is amazing, and everyone in the office is outgoing/funny. Always laughter and lots of motivation to perform well.

Cons

Most clients have been called multiple times resulting in DNC requests, a bit difficult to convince small business owners to pay for a retirement plan when they don’t have money to contribute.

3.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, dinners, and events.

Cons

Working from home can be hard to get up to speed and low base pay.

Viewing 67 - 69 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.