Paychex reviews

3.1

48% would recommend to a friend

(1,693 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

1.0
Jun 22, 2026

Downward Spiral

Recommend
CEO approval
Business Outlook

Pros

uncapped commission and good onboarding/training if coming from out of industry

Cons

Since recent Paycor acquisition the company culture has shifted. Sales reps are motivated with fear tactics disguised as accountability. The strategy has become call any phone number that is in service just trying to get a voice on the other end, push through objections and attempt get an appointment that will be a no show. They would rather see a higher number of appointments set rather than quality meetings. This leads to appointments being set that are fake driving up the average and making leadership think they need more and more meetings to create pipeline. Leadership pushes you to work outside working ours like you are running your own business but in the end it's not your business.

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is at (or just under) market for other competitors. Growing/re-establishing presence in direct field territories outside of Rochester. Focus and success in prioritizing partnership development.

Cons

Divisional changes and org restructuring primarily effecting inside sales hubs and client success treams, launch of organizational-wide AI integration and development will continue to make those departments to cut count or go away entirely depending on the service type

Viewing 7 - 9 of 1,693 Reviews

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