Paychex reviews

3.1

49% would recommend to a friend

(3,882 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Feb 23, 2026

4 stars

Recommend
CEO approval
Business Outlook

Pros

WFH, work / life balance,

Cons

Base, DSM + leadership changes, poor territory/commission structure.

1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote is the only pro that I can say.

Cons

The organization was disorganized, and the management was poor. The training was confusing and time-consuming, especially considering the recent acquisition with Paycor. No one seemed to have a clear understanding of the situation, and most of the work was done without proper planning.

Viewing 112 - 114 of 3,882 Reviews

Glassdoor has 6,174 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.