Paychex reviews

3.1

49% would recommend to a friend

(3,883 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, hours, remote work, internal transfers, EAP

Cons

they have moved away from the feeling of "Paychex family" since the merger with Paycor. Many lay offs, typically retaining the least senior employees. Communication between teams/departments was tenuous but had been improving prior to 2024. Most Managers are good and willing to help/will have your back if needed. Excellent mentoring program, used to have great room for advancement but not sure that is still active with the current state and leadership. Removed DEI which was a blow to many employees.

1.0
Feb 5, 2026

Good for beginners

Recommend
CEO approval
Business Outlook

Pros

For me Salary was a pro.. Coworkers and direct manager are great.

Cons

Not organized. High turnover with executive leadership team, no work life balance.

Viewing 133 - 135 of 3,883 Reviews

Glassdoor has 6,175 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.