Paychex reviews

3.1

48% would recommend to a friend

(3,884 total reviews)
avatar

John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Support from team and direct supervisor, good health insurance and remote work.

Cons

Extremely high client book. Overtime freeze. Unrealistic/arbitrary goals and pressure to be the quarterback for clients products/services. Using PTO negatively impacts yearend review results should you slightly miss a KPI. Constantly changing processes and expectations. Lack of value shown from the top for the critical positive impact we make on our clients.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Food Compensation bonus environment

Cons

Management,team,new members,New rules, new changes,

Viewing 148 - 150 of 3,884 Reviews

Glassdoor has 6,176 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.