Paylocity reviews

3.1

45% would recommend to a friend

(3,226 total reviews)
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Toby Williams

47% approve of CEO

40% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility being in sales and working from home, great commission structure and great benefits.

Cons

PCTY once truly listened to its employees and valued their feedback. Unfortunately, the company has shifted and now feels no different from the competitors we used to pride ourselves on outperforming in both service and technology. Several recent management changes have moved the organization in a direction we always said we would never take. I left Paylocity on a high note after achieving President’s Circle for 11 consecutive years. I still believe in the technology, but the current executive leadership has created an environment that is driving top performers away. The internal conflict and lack of support have become increasingly difficult to ignore. It’s disheartening to see an organization once led with such vision transform into a workplace that feels toxic. The first eight years of my career at Paylocity were life-changing. However, over the past three years, the company has revealed a different side…..one that no longer prioritizes the account managers and teams who make implementation and service possible, nor does it demonstrate the same level of care for its people. Writing this is difficult, especially as a shareholder, but I ultimately chose to leave because the company I dedicated so much of myself to stopped valuing its employees. Paylocity was once ahead of the curve; today, it has fallen behind it.

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Paylocity Response
6mo
Thank you for sharing your experience and perspective! We truly appreciate the contributions you made during your time at Paylocity and the impact you had on our organization. Your feedback matters, and we hear the concerns you’ve raised about leadership changes and the importance of staying true to the culture that makes Paylocity special. Listening to our employees is something we care deeply about. For current employees, the Employee Voice survey is one of the key ways we gather feedback to help guide decisions and improve the employee experience. Insights like yours, past and present, are invaluable as we work to align our actions with our values and continue building a workplace where everyone feels supported and heard. Thank you again for taking the time to share your thoughts and for everything you accomplished during your tenure. We wish you nothing but success in your next chapter. We remain committed to learning, growing, and making improvements that strengthen our culture and the experience of every employee.
1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some remote work still exists. Haven't cut PTO or 401k match yet.

Cons

Management has completely destroyed the company culture. For years Paylocity was looked at as a better alternative to its competitors in the payroll space. The new management has turned Paylocity into just another one of those companies. Even though they talk about record revenue and profit, when it comes time for compensation and benefits, they only talk about sticking to the industry average. The company is just not interested in being better in any way. Not in service, software, or employee relations. None of it. Management is only interested in filling their own pockets and those of their friends they bring in from competitors. Executive and director management has swelled, and nearly all previous managers have been pushed out so no one remembers what it used to be like to work there. In the interest of lowering costs, management is now arbitrarily ratcheting up production quotas while also reducing process efficiency to collect more data and taking away useful tools on a whim. The "client first mentality" that was championed for many years has now been cast aside for a "sales first mentality". Get them in, get paid, and then watch the client struggle until they leave. The front-line employees are left to clean up the mess when the software fails to live up to client expectations and promises made by sales. Unfortunately, the hard-working, experienced staff that fought for the client has already left or been disillusioned by management in every way. In keeping with a couple other reviews I read, I have personally seen my earning power reduced by over 25% with raises that don't cover inflation, increased cost of insurance, and losing the RSU (employee retention) plan. I fully expect cuts to PTO and 401k matches to be next. If the job market was booming right now, Paylocity would be a ghost town because they have forgotten how to treat employees as more than just a number. Stay away.

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Paylocity Response
7mo
Thank you for taking the time to share your perspective. Your feedback highlights important points about culture, compensation, and operational priorities. We understand that maintaining a strong culture and supporting employees through fair processes are critical to long-term success. Your comments regarding efficiency, tools, and the balance between client-first and sales-first approaches provide valuable insight. We recognize the importance of aligning growth strategies with service quality and employee experience. Feedback like yours helps inform ongoing discussions about these priorities. We appreciate your input and encourage you to continue the conversation with your leadership team or reach out to your People Relations Partner for escalated support.
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