Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 35 reviews)); "The people are amazing and they truly care." ((in 29 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Good benefits" ((in 23 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(481 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Jan 12, 2024

Honest Feedback

Training specialist

Recommend

CEO approval

Business Outlook

Pros

I have been working at Peaksupport.io for over 2 years now, and it has been an incredible experience thus far. The company genuinely values its employees and fosters a positive and collaborative work environment still The culture may have changed a little due to the company's growth and as part of the growing pains.

Cons

I've been with Peaksupport.io for a while, and while there are some positive aspects, there are areas where the company could improve such as the payout timing.

5.0

Jan 8, 2024

Excellent company to be with.

Tech support

Recommend

CEO approval

Business Outlook

Pros

Excellent company to be with.

Cons

n/a all good with Peaksupport

5.0

Dec 25, 2023

BEST COMPANY EVER!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stability, Diverse workforce, team collab

Cons

Not perfect but the best so far.

Peak Support Response

Thank you so much for taking the time to write a review! We are so glad you've enjoyed your time at Peak Support. We understand no workplace is perfect, but we are constantly working to improve the employee experience and trust you'll let us know any more detailed feedback you may have moving forward. Thanks for all your hard work!

Viewing 346 - 348 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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