Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 28 reviews)); "Awesome people and work set" ((in 26 reviews)); "Offers competitive salary and with good work environment" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

480 reviews

4.0

Aug 24, 2023

my experience

Team leader

Recommend

CEO approval

Business Outlook

Pros

The management has always been involved and puts in the welfare of their employees on prio

Cons

A lot of changes in the software with not enough info dissemination.

4.0

Aug 24, 2023

Workplace

Associate

Recommend

CEO approval

Business Outlook

Pros

Good team ambience for work

Cons

redeployment due to instability with projects given.

4.0

Aug 24, 2023

Peak Support as a company in general...

Team leader

Recommend

CEO approval

Business Outlook

Pros

I joined Peak Support back in 2020 where there were only 300+ employees all working virtually around the globe. This company is one of the best companies I worked with and has strong core values.

Cons

A lot of changes that are understandable. However, these changes could have been communicated well to every single employee to ensure that everyone knew what was happening.

Viewing 388 - 390 of 480 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

Peak Support

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