Pros
I joined Peak Support right after I left my previous job. At first, I was really nervous about joining a company that offers a permanent work-from-home setup because this is a new environment for me in my 9 years experience of working in the BPO industry. However, it only took a few days for me to settle and become comfortable communicating with my Team Leader and teammate as they never made me feel left out. It was really surprising for me and I could not stop sharing my wonderful experience with my friends and families, encouraging them to apply to Peak Support as well, if they are interested in working in the comfort of their homes. So far, this is the best company I have been with. I have observed in Peak Support that most members are expressing their sense of enjoyment and company loyalty. Lastly, there is always something challenging happening everyday and yet filled with new learning opportunities.
Cons
The only thing that I can think of is I am missing the interaction with colleagues in person. Nevertheless, we practice over communication in Peak Support so it makes it easier for us.