Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 35 reviews)); "They are nice people to work with." ((in 28 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Competitive salary and benefits" ((in 19 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

5.0

Feb 17, 2022

Show up, dive in and stay at it!

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

- I am proud to work at Peak Support because they not only listen to feedback from their employees. They act on it! - I have enjoyed working at Peak Support because of the work culture that is conducive to building relationships even outside the workplace. - I have always felt encouraged to share any insights or feedback, and communicate it to my supervisor or directly to our CEO.

Cons

Looking forward to an incentive program/structure for the team.

5.0

Feb 17, 2022

Showing up, diving in and staying at it w/PS!

Group leader

Recommend

CEO approval

Business Outlook

Pros

Fosters a highly engaged, collaborative, and respectful work environment. Leaders encourage every member to share thoughts, ideas, and experiences. Invests on continuous learning and improvement, and prioritizes great team member morale.

Cons

Can't think of anything right now.

5.0

Feb 3, 2022

A great community

Group leader

Recommend

CEO approval

Business Outlook

Pros

Peak Support truly lives by putting people first. All the decisions and plans of the organization are backed up by a set of actions that prioritizes the welfare of their members above all else including owner value and profits. I have directly seen how even the executives make personal sacrifices, keeping the organization and the people first. Leaders recognize great performance and are committed to genuinely helping their members improve upon any opportunities.

Cons

It is 99% remote. Because of the pandemic, we lost the only chance to meet in person because of travel restrictions.

Viewing 115 - 117 of 481 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

United States

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Customer Solutions Team Leader (Remote) | US

United States

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