Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (14) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Content Moderator (6) , Talent Acquisition Specialist (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 46 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 34 reviews)); "Awesome people and work set" ((in 28 reviews)); "Friendly and approachable seniors and management." ((in 26 reviews)); "Offers a competitive salary than other BPO companies" ((in 20 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Skip to content Skip to footer

Notifications

Peak Support

Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

477 reviews

1.0

Mar 4, 2024

No Loyalty

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The ability to work remotely

Cons

This company is only worried about their Philippines employees. They just laid off most of the entire US Team stating that the client wanted it when in reality the company just wants to pay lower wages

3.0

Nov 22, 2023

Eh

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good pay Work is easy initially

Cons

Unrealistic expectations Favoritism Uncomfortable work environment

Peak Support Response

Thank you for taking the time to write a review! We are pleased to hear your thoughts around pay and benefits, but disappointed to hear you found the work environment uncomfortable and expectations unrealistic. We would love to learn a bit more as we are always working to improve processes and practices. If you're comfortable sharing, would you mind sending an email to info@peaksupport.io to discuss further? Thanks again for writing this review.

5.0

Aug 9, 2022

Great Work/Life Balance!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Peak Support does an excellent job championing its employees in all their endeavors.

Cons

As the company is still young, we are often required to learn things on our own in real-time. However, this is usually a welcome challenge and the team is always willing to offer support.

Peak Support Response

We pride ourselves in being about to onboard enthusiastic self-managing employees with an entrepreneurial spirit. We also want to ensure we are providing our employees with the training they need to be successful. Thank you for taking a moment to provide this feedback, we are continually learning as we grow, and your feedback is critical to our growth and development.

Viewing 13 - 15 of 477 Reviews

Jobs at Peak Support

Workforce Capacity Planner | Philippines

Fort Bonifacio

View job

IT Asset Management Specialist | Philippines

Fort Bonifacio

View job

IT Service Desk Analyst | Philippines

Fort Bonifacio

View job

System Administrator | Philippines

Fort Bonifacio

View job

System Administrator | Philippines

Remote

View job