Peek reviews

4.0

74% would recommend to a friend

(340 total reviews)
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Ruzwana Bashir

73% approve of CEO

71% positive business outlook

Peek has an employee rating of 4.0 out of 5 stars, based on 340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peek employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

340 reviews
1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Product has potential but currently isnt even tops in its own industry Great for entry level or first job out of highschool

Cons

Management is super condescending. Pay is Really awful. Dont expect any help from your managers they dont know the system either They get really upset if you escalate customers that want to talk to higher management. Level 1 Agents are expected to do the work of Level 2 and 3 Agents so that level 2 and 3 can joke around, and have Meetings about Level 1 agents. repeat management will NOT help you resolve issues, they do not know the system. Any answers you find will come from trying to reachout to other depts.

3.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

fully remote, reasonable pay and benefits

Cons

the other departments often overlook the importance of the support team, and sometimes it seems the focus is on growing “bigger and better” instead of refining broken or outdated elements so the overall product lacks some consistency

1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

easy job and they give you a Mac computer for work

Cons

do not take ADA accommodations seriously HR is a joke Underpaid for the industry by about 10-20K

Viewing 52 - 54 of 340 Reviews

Glassdoor has 366 Peek reviews submitted anonymously by Peek employees. Read employee reviews and ratings on Glassdoor to decide if Peek is right for you.