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Peloton Interactive

Engaged Employer

Peloton Interactive reviews

3.5

52% would recommend to a friend

(1,622 total reviews)
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Peter Stern

50% approve of CEO

24% positive business outlook

Peloton Interactive has an employee rating of 3.5 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peloton Interactive employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 6, 2018

Employees are Dispensable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Talent on the front lines are great people, passionate and better than the company gives them credit for - Resume builder for those lucky enough to advance - Money is good

Cons

- Culture is far from the CEOs vision, and gets thrown to the wayside as you get lower on the chain - No work life balance unless you are lucky to have a manager that respects their employees and values their time - Lots of out of pocket expenses, company expects employees to foot the bill for events, temporary relocations, and travel - Corporate management micromanages everything on the front lines - Corporate management does not practice what they preach when it comes to coaching, documentation or termination - When something is not what is expected there is no coaching, training or support from the corporate team, they turn to documentation and set employees up to be terminated - The common conversation is everyone fears daily that today could be their last day, it’s at will and they take full advantage of that - Corporate management keeps everything a secret, front lines are in the dark on operating costs, controllable and uncontrollable expenses, profits, and loses making it hard to run and drive a new and growing business successfully - Job security is nonexistent and the longevity of employees is 2-3 years

2.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent pay for work involved. Really fun product to sell. Home riders are awesome and after awhile I had not only met amazing people but made a lot of friends. They have meetings and include the whole company. I appreciated that. They don't mention it but offer reimbursement for training or certifications that you pay for outside of work. That was one thing I was most grateful for while working there. The first manager I had was very flexible and accommodating with hours.

Cons

My experience was very similar to the review entitled "cons outweigh the pros." When you are interviewing be really intentional about asking character and value questions of your immediate manager. During my time at Peloton, I met other managers and employees of different showrooms who seemed to have a more positive and encouraging experience than I did. Having said that during my time at Peloton I saw 2 people get fired. Both in a very similar way. Both top performers. I don't know if the manager felt threatened or just didn't jive with their personality or what. The manager would all the sudden start pointing out little things they did wrong that everyone in the showroom did and then start writing them up. I started taking pictures of how I did things so that way if my manager ever aimed at me I had proof. They do this so they don't have to pay as much unemployment when they fire you. The weird part is everyone knows what is going on but there's no way to do anything about it because conversations happen behind closed doors so if you are mistreated no one is there to defend you. I don't know how it was in other showrooms but it was like someone would be mistreated by a manager, everyone would know and just let that person barry themselves trying to figure out what to do. It was crazy to see it happen. HR was no help at all either. No exit interview. I don't know how all the inter-workings are supposed to work but I'm pretty sure that kind of stuff isn't ok. At the end of my time there I was getting bored. They started taking more and more control over what sales pros could do with their pipelines and offered little sales training. They talked about wanting to be the best sales organization in the world and then sent one of the execs around to the showroom and I kid you not, I heard him say, "I don't really have any sales experience but they (other leadership) said that was a good thing." How is that encouraging to a sales pro? After that, I realized they really think for the most part these bikes sell themselves and that I'm really just being babysat. How can you be creative and "fail fast," when everything is dictated and controlled? Also, felt like managers were pretty fear driven to hit goals. Everytime an exec would stop by they were always so chill, even when they pitched occasionally. I felt more relaxed having them there. I remember thinking why does it have to be so intense when my manager and district manager are around?

3.0
Apr 8, 2018

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clothing discount, fun work environment, the product is great and easy to sell

Cons

there were only a few sales associates on the team - so scheduling was sometimes difficult

Viewing 1585 - 1587 of 1,622 Reviews

Glassdoor has 1,772 Peloton Interactive reviews submitted anonymously by Peloton Interactive employees. Read employee reviews and ratings on Glassdoor to decide if Peloton Interactive is right for you.