Penn Mutual reviews

3.9

73% would recommend to a friend

(272 total reviews)
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David O’Malley

80% approve of CEO

68% positive business outlook

Penn Mutual has an employee rating of 3.9 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

272 reviews
3.0
Nov 12, 2018

Customer Service Call Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Long term stable employer that does not seem like it will be merging with anyone or being bought out by a larger company

Cons

They are supposed to have a structured 6-8 week training period. It is not very structured. There is no stability to the training program. There are several operating systems that you have to deal with for each call that are not exactly user friendly.

3.0
Jun 26, 2017

Financial Consultant

Recommend
CEO approval
Business Outlook

Pros

Penn Mutual is headquartered in Horsham (just west of Philadelphia), PA and the support staff are very approachable and helpful. The firm has very strong Whole Life and Universal Life products; the Broker-dealer, HTK has a full investment offering (however, most agencies will not let you solicit investments from clients). High comp for Experienced Advisors, approx .80, plus residuals... Portable book and old school pension for top performers. Penn owns the LEAP system so you get a discount.

Cons

Managers will bait and switch you to join the firm. The two year Emerging Advisor contract (32k/yr plus .50 commission) does not go into effect immediately. The firm requires that you obtain six applications with at least $6k of commissions before they put you into the program (so don't quit your salaried job with the expectation that you will join with a base, because you won't - the hiring Manager will not explain this to you). The requirements for the two year, Emerging Advisor contract are increased quarterly (5k, 1st quarter; 6k 2nd; 7k 3rd...) and if you don't hit the mark you will probably be let go. The Manager will again tell you that they can simply switch you to another contract if you don't hit the quota (which in a short sales cycle can easily happen), but that is very rarely the case.

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Penn Mutual Response
9y
Thank you for taking the time to write this review and for sharing your thoughts and experience. We strive for delivering transparency and open communication as we recruit and onboard new advisers, so your feedback is important as we continue to enhance that process. We value your suggestions on ways to make our advisers more successful and will take them under consideration.
4.0
Mar 23, 2017

Financial Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and senior managment

Cons

Focus more on just insurance

Viewing 85 - 87 of 272 Reviews

Glassdoor has 320 Penn Mutual reviews submitted anonymously by Penn Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Penn Mutual is right for you.