Penn Mutual reviews

3.9

73% would recommend to a friend

(272 total reviews)
avatar

David O’Malley

80% approve of CEO

68% positive business outlook

Penn Mutual has an employee rating of 3.9 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

272 reviews
3.0
Nov 12, 2018

Customer Service Call Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Long term stable employer that does not seem like it will be merging with anyone or being bought out by a larger company

Cons

They are supposed to have a structured 6-8 week training period. It is not very structured. There is no stability to the training program. There are several operating systems that you have to deal with for each call that are not exactly user friendly.

4.0
Nov 10, 2018

Good work environment and life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance Employee perks and little niceties they offer

Cons

Inconsistent management. Had a great manager and then a terrible one. Reported to an engaged executive with clear direction and one that was the opposite. Limited top end opportunity as higher positions filled mostly by outside hires. Promote values but not all leaders abide to them.

5.0
Oct 22, 2018

Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots to learn from different projects

Cons

Slow paced environment, but it's life insurance

Viewing 148 - 150 of 272 Reviews

Glassdoor has 320 Penn Mutual reviews submitted anonymously by Penn Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Penn Mutual is right for you.