Penn Mutual reviews

3.9

73% would recommend to a friend

(272 total reviews)
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David O’Malley

80% approve of CEO

68% positive business outlook

Penn Mutual has an employee rating of 3.9 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

272 reviews
5.0
Jul 25, 2017
Recommend
CEO approval
Business Outlook

Pros

-unbelievably talented management. -Jeremy Wong, one of the sales managers, has taught me how to be a both good salesman and a great person. -Steve Levy is a unique combination of extreme financial knowledge and very good people skills. I have learned more from him in 6 months than 4 years of college. -staff is so helpful and friendly -home office in Pennsylvania makes being an adviser hassle free. They can answer any question you think of. -gorgeous office. very impressive to bring clients to. -simultaneously cooperative and competitive. -great culture in office. I'm good friends with most of my coworkers

Cons

-tough industry. the nation seems to be against the idea of life insurance. it takes lots of time to educate clients why it is such a pivotal financial tool. -sink or swim. management helps as much as they can, however it is a self driven business. if you are not disciplined, the industry will chew you up and spit you out -no food. many of my friends have lunch catered or full kitchens. this office only has the occasional batch of cookies. -low accountability/ too much freedom. people have the power to create their own schedules. many of them abuse it, and only show up to what is mandatory. -not much structure in the logistical processes (although this may be a pro depending on your personality)

2.0
Jun 26, 2017

Disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially solid company with great products! I'm sure corporate / salaried employees do well, since there is so much money in the basement.

Cons

Life Insurance is viewed by most people as unnecessary, since it can only benefit someone else upon death. Approaching potential clients with smoke and mirrors adds to the distrust, especially when dealing with business savvy individuals. San Francisco agency lacks direction, training classes lack structure and most promises fall short.

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Penn Mutual Response
9y
Thank you for sharing your feedback. Many consumers see life insurance only as a death benefit, but we are proud of our comprehensive product offering and continue to develop new ways in which our advisers can educate their clients on the living benefits of life insurance. Penn Mutual is committed to supporting our advisers, and hearing from you gives us an opportunity to enhance our adviser experience, including training opportunities. We are committed to creating an environment for our advisers where they are valued and successful.
3.0
Jun 26, 2017

Financial Consultant

Recommend
CEO approval
Business Outlook

Pros

Penn Mutual is headquartered in Horsham (just west of Philadelphia), PA and the support staff are very approachable and helpful. The firm has very strong Whole Life and Universal Life products; the Broker-dealer, HTK has a full investment offering (however, most agencies will not let you solicit investments from clients). High comp for Experienced Advisors, approx .80, plus residuals... Portable book and old school pension for top performers. Penn owns the LEAP system so you get a discount.

Cons

Managers will bait and switch you to join the firm. The two year Emerging Advisor contract (32k/yr plus .50 commission) does not go into effect immediately. The firm requires that you obtain six applications with at least $6k of commissions before they put you into the program (so don't quit your salaried job with the expectation that you will join with a base, because you won't - the hiring Manager will not explain this to you). The requirements for the two year, Emerging Advisor contract are increased quarterly (5k, 1st quarter; 6k 2nd; 7k 3rd...) and if you don't hit the mark you will probably be let go. The Manager will again tell you that they can simply switch you to another contract if you don't hit the quota (which in a short sales cycle can easily happen), but that is very rarely the case.

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Penn Mutual Response
9y
Thank you for taking the time to write this review and for sharing your thoughts and experience. We strive for delivering transparency and open communication as we recruit and onboard new advisers, so your feedback is important as we continue to enhance that process. We value your suggestions on ways to make our advisers more successful and will take them under consideration.
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