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      Penn Mutual

      Engaged Employer

      Penn Mutual reviews

      3.9

      73% would recommend to a friend

      (272 total reviews)
      avatar

      David O’Malley

      80% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Penn Mutual has an employee rating of 3.9 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      272 reviews
      5.0
      Jul 29, 2015

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, People and Passion for what we do

      Cons

      Company being 168 years old, we have legacy technology for pockets of our business that could improve. We've made significant progress and continue to invest.

      1.0
      Jul 14, 2015

      Better Choices Than Penn Mutual

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really nice building. Most people are nice.

      Cons

      Poor Management. Does not listen to employees. Sticks their head in the sand. Thinks everything is great!

      1.0
      Jun 22, 2015

      Some good people, but limited by small thinking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many good people; honest and ethical culture; great agency structure; innovative CEO and Sr. Leadership; solid branding with Rugby; nice HQ; great focus on top producers; good connection to top agency leaders.

      Cons

      Change averse. Period. "The emperor has no clothes" mindset...Title and tenure mean more then results; severely limited by small thinking of some senior leadership; many of the HQ people can't relate to the field and/or people from the field; next to impossible for outside people to survive-- it almost feels life they look for outside people to fail. Sad disconnect between what the HQ thinks the field needs/wants, what they actually need/want, and how to deliver on these needs/wants. NO leadership development; NO core skills training for new agents; NO accountability for some HO groups-- budgets, metrics, ROI, etc.

      Viewing 229 - 231 of 272 Reviews
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      ReviewsPenn Mutual reviews

      Glassdoor has 320 Penn Mutual reviews submitted anonymously by Penn Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Penn Mutual is right for you.