Service Management at Mercedes Chantilly
Pros
- Coworkers synergy and good team environment - Shop is clean and a large amount of tools are provided - Strong culture outside of direct management - Commission based employees have work - If you work Saturday, they buy lunch for you
Cons
- Wage gauging - Instead of raises, good employees get an ice cream every few months - Leadership has high blood pressure and anger management issues - No cost of living adjustments. Real income decreases year over year due to inflation - Management is permitted to call all-in for the end of the month regardless of scheduling. Employees are held unfairly accountable - No holiday or end of year bonuses - Very few holidays. Sick leave counts against already limited PTO days - Management's financial metrics are met through low hourly rates for technicians