Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 65 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Benefits are good and explained well during training" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 11 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Pay could be better and more time off" ((in 8 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

3.0

May 17, 2023

poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good pay and nice schedule

Cons

poor management skills and lacks communication

Percepta Response

3y

Hey there! Thanks for sharing your thoughts and experience as a former Customer Service Representative. We appreciate your feedback. It's awesome to hear that you enjoyed the good pay and schedule. We understand your concerns about poor management skills and communication. Rest assured, we take these issues seriously and are continuously working to improve in these areas. Your feedback is invaluable in helping us grow and create a better work environment for everyone. Thanks again for your input! If you have any more suggestions or ideas, feel free to share. Best of luck in your future endeavors!

4.0

May 16, 2023

Overall Great experience

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay and attentive to training

Cons

Not always good with communication

Percepta Response

3y

Thank you for sharing your great overall experience as a former Marketing Specialist at Percepta! We appreciate your positive feedback regarding good pay and attentive training. While communication can sometimes be challenging, we value your input and continuously work to improve. We genuinely appreciate your contributions during your time with us. Should you ever consider rejoining our team or have any further feedback to share, please don't hesitate to reach out. Wishing you all the best in your future endeavors!

4.0

May 16, 2023

Good place to work

Paralegal

Recommend

CEO approval

Business Outlook

Pros

Good training, 3 days work from home

Cons

Can’t think of any yet

Percepta Response

3y

Thank you for sharing your positive experience at Percepta! We're thrilled to hear that you find it to be a good place to work, and it's great to know that you appreciate the training and flexibility of remote work. Thank you for being a valuable member of our team. We truly appreciate your contributions and dedication. Please don't hesitate to reach out if you need any feedback or need assistance. Keep up the fantastic work, and we wish you continued success in your career at Percepta!

Viewing 337 - 339 of 975 Reviews

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Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

poor management

Overall Great experience

Good place to work

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