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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      2.0
      May 6, 2026

      Work-from-home option but cliquish leadership

      Advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to WFH Some of the supervisors seem to care

      Cons

      Some supervisors seem to show preferences. When issues are addressed it's a lot of threats and intimidating behavior. The company has started taking 401K match away. The leadership is cliquishness and has a "big brother" mentality. Not easy to get days off scheduled

      avatar
      Percepta Response
      1mo
      Thank you for taking the time to share your experience. We appreciate you being part of the team and value the perspective you’ve shared. Creating a supportive, respectful, and flexible environment for our employees is something we care deeply about. Feedback like yours helps us continue to learn and evolve, and we’re always looking for ways to enhance the overall experience for our teams. If you’d like to share more or discuss your experience further, please feel free to reach out to percepta.hr@percepta.com. Thank you again for everything you do.
      4.0
      Apr 27, 2026

      Great team and flexibility, but pay is low

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is great Flexible Schedule Hybrid

      Cons

      Pay Paid Time Off Bonuses Insurance

      avatar
      Percepta Response
      1mo
      Thank you for sharing your experience with us! We’re really glad to hear you enjoyed your team and the flexibility in your role. That kind of support and balance can make a big difference day to day. We also appreciate you calling out areas where we can do better. Feedback like this helps us continue to evolve and improve the overall experience. Wishing you all the best in what’s next and thank you again for your time with the team in Dearborn.
      2.0
      Feb 13, 2026

      Good company, horrible toxic management.

      Inquiry agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Possibility to Work from home, great trainers, good diversity.

      Cons

      Toxic and misleading management, unfairness, toxic work environment.

      avatar
      Percepta Response
      3mo
      Thank you for taking the time to share your feedback. We appreciate everyone who has been part of our journey and the contributions they’ve made along the way. We are always working to strengthen the employee experience and create an environment where people feel supported, valued, and set up for success. Feedback helps us continue learning and improving. We wish you the very best in your next chapter and thank you again for being part of the team.
      Viewing 4 - 6 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.