Percepta Customer Service (CSR) reviews

3.2

49% would recommend to a friend

(124 total reviews)

Thomas Monaghan

Not enough data to show CEO approval

54% positive business outlook

Customer Service (CSR) employees have rated Percepta with 3.2 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Percepta is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

124 reviews
3.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Basic benefits pay per hr ok, not the best not the worst ongoing training perci perks

Cons

no advancement "coorporative" support (they pretend to care) cover up for bad managers no transparency or accountability

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Percepta Response
1y
Thank you for sharing your feedback. We’re glad to hear that the hybrid model was a positive part of your experience. We know how important growth opportunities and benefits are, and we’re always looking for ways to improve the experience for those who work with us. If you’d like to share more details, we’re available at percepta.hr@percepta.com. We wish you success in your next steps!
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and flexible work arrangements

Cons

Not the best pay for the work done

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Percepta Response
1y
Thanks so much for sharing your thoughts! We’re glad to hear you enjoyed the team and the flexibility while you were with us. We appreciate all the contributions you made and wish you the very best in your next chapter!
4.0
Apr 30, 2025

Wage

Recommend
CEO approval
Business Outlook

Pros

Nice office, parking and facilities

Cons

A Small wage increase review

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Percepta Response
1y
Thanks for sharing your experience! We’re glad to hear you’re enjoying the office environment and amenities. We appreciate your note on compensation—feedback like this helps inform ongoing conversations about the employee experience. Thanks for being part of the team and for all that you do!
Viewing 4 - 6 of 124 Reviews

Glassdoor has 1,044 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.